FAQ
Top questions and popular queries.
What is a statutory
credit report?
The 'statutory'
refers to the fact that legislation requires UK credit
reference agencies to open their files to UK people who
want to see first hand exactly what information the
credit agency holds about them on their credit report
files. The information may be of a sensitive or
confidential nature as far as the subject is concerned
and therefore the Data Protection Act gives the subject
the right to see their own credit
file.
What is on a statutory credit report?
Your statutory
credit report shows the same report as that shown to
lenders when they enquire about your credit status. The
statutory credit reports show whether you appear on
the Voters Roll, if any CCJs have been recorded
against you and whether you are registered as a
bankrupt, and how promptly you pay your
existing credit agreements.
Why does it cost £2?
The £2 fee for a statutory credit
report is set by legislation. The credit agency does not
decide the fee. In some cases you can get your report
free.
Can I get my report free?
Yes you can get your statutory credit report free. Some credit agencies make
this offer open to people who want to access their credit files.
Who has access to my credit
report?
The credit report files can be accessed by companies that have the necessary
legal registration and comply with legal requirements for access under the Data Protection Act. The subject of
the file also has the right to access their own file.
How
up-to-date is my credit file?
The credit files are constantly
being updated and new data is added all the time. If
some information is out of date it may be because the
source such as a local authority has not updated
the record or notified the agency of the new
records.
What is a credit reference agency?
A credit reference agency is a commercial company that compiles and holds information about people and their likely credit standing, the information comes from a number of different sources, including the Voters Rolll, county court judgements and financial institutions. They then sell this information to lenders and other financial service providers in the form of credit reports. The lenders sometimes send information back to the credit
agency.
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